When you arrive at Niagara Helicopters one of the first people you meet is our Front Desk Team. Our multilingual staff is extremely friendly and are eager to assist you with any questions regarding our attraction. Known as one of the most integral aspects of our operation; our main focus to ensure you experience the Falls in a whole new way. The Front Desk maintains minute by minute communication with pilots by dispatching flights and logging flight paperwork; while doing so they oversee that the daily operation runs smoothly to ensure the safety of our guests.